LIGHTING TEXT UNDER THE LAW ON THE PROTECTION OF PERSONAL DATA

As Eksen Care Medikal Health Industry and Trade Limited Company, we attach great importance to the security of your personal data.

In accordance with the Law on Protection of Personal Data No. 6698 (KVK Law), Social Services and Child Protection Agency Law No. 2828 and relevant regulations, it will record and archive your personal information required to provide medical care and surveillance services, and share it with authorized third parties/institutions when necessary. and in the ways listed in the KVK Law.

1. Processing of Your Personal Data and Data Controller

As Eksen Care Medikal Health Industry and Trade Limited Company, in order to provide you with accommodation and health services as a data controller

• Your identity information (name and surname, TR Identity Number, passport number for non-Turkish citizens or temporary TR Identity Number, place and date of birth, marital status, gender information and a copy of the Turkish Identity Card or Driver's License you have submitted)
• Your contact information (such as address, phone number, e-mail address)
• Your bank account/Iban number, financial information regarding payment and billing
• Your private health insurance or Social Security Institution data,
• Your health data, including your external institution laboratory and imaging results, test results, examination data, check-up information, prescription information, which you submit to be included in your file,
• Your closed circuit camera system image recording in the general areas of the institution,
• Your suggestions, comments and survey answers that you share for the purpose of evaluating our services.

By recording your personal information, we declare that we will process it in our archives in any case in the manner and subject to the conditions stipulated in the KVK Law.

2. Purpose and Legal Reason for Processing Your Personal Data

Among the purposes of processing your personal data;

• Providing medical care and surveillance services,
• Sharing the requested information with the Provincial Social Services Directorate and other public institutions and organizations in accordance with the relevant legislation,
• Providing you with information about your appointment if you make an appointment,
• Planning and managing the internal functioning of our center,
• Providing financing for the services provided, invoicing,
• Verification of your identity, verification of your relationship with contracted institutions,
• To respond to your questions or complaints about our services,
• Supply of drugs and medical devices,
• Designing and transmitting special content, tangible and intangible benefits on web and mobile channels

is located.

Legal reasons for the processing of your personal data;

Fulfilling our legal obligations arising from the Health Services Basic Law No. 3359 and the Law No. 2828 on the Social Services and Child Protection Agency, and related legislation such as the Regulation on Private Nursing Homes and Nursing Home Elderly Care Centers, Health Practice Communiqué, Patient Rights Regulation, and medical care It is the planning and management of financing, provision of surveillance and humanitarian services.

3. Transfer of Your Personal Data

In order to provide medical care, surveillance and meeting humanitarian needs services and subject to the conditions in the KVK Law;

• In the event that it is requested by the competent authorities, especially the Provincial Directorate of Social Services and the District Directorate of Social Services, by persons appointed by the competent authorities or within the scope of e-pulse and similar systems established, or within the scope of our notification and/or reporting obligation imposed on us. with the relevant authorities and persons,
• With the legal representatives and third parties that we receive consultancy from and authorize, including the lawyers, consultants, auditors we work with,
• With domestic organizations and other third parties and their legal representatives, with whom we receive contractual services and cooperate to carry out our activities,
• If you use your private insurance with the Social Security Institution for patients under SSI, with your insurance company you are a member of, and with your institution, in case your billing will be made to the institution you work for,
• With laboratories, ambulances, medical devices and institutions that provide health services, in which we cooperate for medical care and surveillance,
• When you need to be referred, with the relevant health institution,
• With the legal representatives you have authorized,

can be shared.

4. Method of Personal Data Collection

Your personal data is collected verbally, visually, in writing or electronically from the switchboard, internet, mobile applications, physical spaces and similar channels, depending on the nature of the service provided, within the scope of the above-mentioned purposes.

5. Security Measures Taken Regarding Your Personal Data

Our Organization, which, in the capacity of data controller, carries out data processing activities such as obtaining, recording, storing, preserving, changing, reorganizing, disclosing, transferring, taking over, making available, classifying or preventing the use of your personal data;

a) To prevent the unlawful processing of your personal data,

b) To prevent unlawful access to personal data,

c) To ensure the protection of personal data

It is responsible for taking all kinds of technical and administrative measures to ensure the appropriate level of security for the purpose and takes these measures to the maximum extent. In addition, additional security measures, which are determined by the Personal Data Protection Board and are not limited to the following, are also taken in the processing of sensitive personal data.

Çalışanlarımız bilgi güvenliği, hasta mahremiyeti, kişisel verilerin korunması konularında eğitilmektedir. Kişisel veri güvenliği konusunda kurumsal politika ve prosedürler yazılıdır. Kişisel veriler kullanma amacı ortadan kalktığında imha edilmektedir. Kişisel veri içeren sistemlerimiz rutin olarak denetlenmektedir. Hizmet alınan veri işleyenler ile sözleşmeler yapılmaktadır. Güncel yazılımlar kullanılmaktadır. Siber saldırılara karşı düzenlenmiş güvenlik ağımız bulunmaktadır. Kişisel veri içeren sistemlere erişim yetkisi sınırlıdır. Antivirüs ve anti spam programlar kullanılmaktadır. Sistemlerin kötüye kullanılması halinde delillerin toplanarak Kişisel Verileri Koruma Kurumu’na bildirilir ve Savcılığa suç duyurusu yapılır. Kişisel verilerin bulunduğu fiziksel ortamlarımızda yangın, sel vb. tabi afetlere karşı koruma tedbirleri alınmıştır ve bu ortamlar kilitli tutularak giriş / çıkışlar kontrol altındadır.

6. Your Rights as Data Processed Persons

In accordance with the KVK Law and relevant legislation;

• Learning whether personal data is processed or not,
• If personal data has been processed, requesting information about it,
• Accessing and requesting personal health data,
• Learning the purpose of processing personal data and whether they are used in accordance with its purpose,
• Knowing the third parties to whom personal data is transferred at home or abroad,
• Requesting correction of personal data in case of incomplete or incorrect processing,
• Requesting the deletion or destruction of personal data,
• Requesting notification of the third parties to whom the personal data has been transferred, regarding the correction of personal data and/or the deletion or destruction of personal data in case of incomplete or incorrect processing of personal data,
• You have the right to object to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems.

If you exercise one or more of these stated rights, the relevant information will be communicated to you in a clear and understandable way in writing or electronically, through the contact information provided by you.

We have prepared your requests within the scope of KVK Law within the framework of compliance with the aforementioned Law. Application Form You can fill it out and send it to our organization.